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Returns and Refunds

If you change your mind about your purchase, you can safely return it within 14 days of the item being delivered to you. We do not charge any restocking fees.
The return process is straightforward: just contact the concierge team and they will guide and assist you step by step. Once the return process has been explained, you will have to contact the courier to schedule the pickup of the merchandise you are returning.
You can ship the product back in its original packaging, with a courier of your choice. The return shipping and import duties back to Italy (if any) will be sustained by the customer.

Once the products reach our warehouse and are confirmed to be in the same state they were initially shipped, we will issue a refund to your original payment method within 5 business days.